Pet Sitter Cary, Dog Walking Cary, NC, Raleigh, NC/Home Pet Sitter Services, Dog Walking,

Policies

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How My Service Works

When you call Critter Sitter of Cary, I arrange for a Free Meet & Greet visit to your home to:

Meet you and your pets
Get detailed information about caring for your pets and your home
Get veterinary release signature
Pick up a door key (please double check that key works)
Complete a service agreement

During this visit, you decide how often you want me to visit each day and what services you want performed.

Each visit to your home is up to 30 minutes and includes:

Loving care for all your pets
Fresh food & water
Refresh litter boxes daily
Necessary medications
Outdoor walks & play (10 - 15 minutes, outdoors)
Cuddle time & sweet talk
Lots of love and attention
Daily brushing
Clean up any pet messes
Daily pet reports
Careful attention to detail
Watering plants, taking in mail, newspapers & packages
Alternate blinds/curtains/lights
Take garbage to curb
Give your house a lived-in look

Base Fees

Vacation visit base rate is $20.00 per visit for up to 30 minutes, for up to 2 pets. There is an extra fee for more than 2 animals in one household.
Vacation visits that are longer than 30 minutes, are $5.00 more, for every 15 minutes. (e.g. 45 minutes, $25.00)
20 Minute Mid-day dog walks are $18.00 per visit for up to 2 dogs. Additional $3.00 per dog. If you use my service 5 days a week for 20 minute dog walks, there is a discount of $17.00/$85.00 per week, for up to 2 dogs. Additional $3.00 per dog.
30 minute Mid-Day walks are $20.00 per visit for up to 2 dogs. Additional $3.00 per dog. If you use my service 5 days a week for 30 minute dog walks, there is a discount of $19.00/95.00 per week, for up to 2 dogs. Additional $3.00 per dog.
Mid-day dog walks are not given on the weekend.
All visits on the weekend are otherwise considered "Vacation Visits" & that is how you will be charged.
Final quote of fees will be determined at the consultation visit depending on each situation.
Payment is due before or on the first day that service starts.

Payments

Payment is due on or before the beginning of service. First time customers, pay at the "Meet & Greet". There are NO refunds for early returns. There will be a $35.00 fee on all returned checks.

Hours of Service

A specific time of arrival is not guaranteed. I will ask what your preferred time is; however, I work alone, and I cannot guarantee a specific time of arrival to your home. Pets that are on medication get first priority. I allow a 30 minutes interval of time for arriving to each client's home. This constraint is in place to allow for the care of unavoidable circumstances that may arise at another client's home and/or difficulty in travel.

Dogs

Vacation AM visits will be some time between 7AM and 9AM
Vacation PM/Dinner visits will be some time between 3PM and 5PM
Vacation Night visits will be some time between 7PM and 9PM
Daily Mid Day dog visits will be some time between 10AM and 3PM
There is a minimum of 2 visits for all dogs, crated dogs, a minimum of 3 visits.
There will never be more than 12 hours between dog visits.

Cats & Other Critters

Cats & other critters (fish, birds, hamsters, etc.) will be visited at approximately the same time each day sometime between 10AM and 4PM depending on my schedule, location of other jobs and weather conditions.

Cancellations

If you need to cancel a scheduled vacation visit, please do so as early as possible (a week at least). I totally understand if something unexpected comes up & you have to cancel, but, I am often forced to refuse a client, due to unavailable time. If you cancel less than 3 days before a scheduled vacation visit of 5 days or more, there is a cancellation fee $50.00. If you need to cancel your Mid-Day Dog walk(s), for any reason, e.g.,vacation & your pet is going with you, or you are a teacher that tracks out , you are still charged a retainer fee of 50% for that time period to hold your spot. I cannot resell time that has been expressly held and reserved for you. If for any reason that I am not available for your Mid-Day Dog walks due to illness or my vacation time, I certainly do NOT expect to be paid.

Holidays

There will be a $5.00 additional fee ($25.00) per Each Visit on the following holidays:

New Years Eve
New Years Day
Easter Sunday
Mothers Day
Fathers Day
Memorial Day
4th of July
Labor Day
Thanksgiving
Christmas Eve
Christmas Day

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I work alone & no one but me will ever enter your home.

"My mission is simple, it is to allow your pets to remain in their own home, with quality care, be treated with love & respect, and to provide you with an excellent professional service, that you can depend on, for all of your pet care needs 351 days a year."

So call me today and discover how Critter Sitter of Cary can take
the stress out of caring for your pets when you go away!

CritterSitter
919-274-0871

Serving Cary & Morrisville, North Carolina

Insured

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My service area is a 10 Mile radius from your house to mine. Imput your address & then read the mileage. If it is more than 10 Miles you are out of my service area.